F.A.Q.

How do I order Butter Mafia?

You can place an order online. Shop Now.

 

Where are Butter Mafia desserts made?

All our desserts and DIY Packs are made/ packed in our commercial kitchen in Northcote.

 

Can I speak to someone if I need help with my order?

Absolutely. Feel free to call us on (03) 9956 1156 during business hours. We are here to help.

 

Gluten Free

Are all your desserts Gluten Free?

100% Yes! Our kitchen is a dedicated Gluten Free zone and we do not have any ingredients containing gluten (wheat, rye, barley or oats) on site.

We also send our desserts for random lab testing and each and every time, our lab test results show no gluten detected.

 

Do you have any vegan dessert options?

At the moment, our current range contain eggs, butter and/or chocolate that contains dairy. From time to time, we have specials which are vegan. Make sure you’re following us on socials so you don’t miss out.

 

Do you have any Halal dessert options?

Yes we do! All our desserts and Bad Boy Brownie DIY Packs are Halal. The only exception to this is our Boozy Bad Boy (Brownie Block) which contains alcohol (Sailor Jerry Dark Spiced Rum. Apart from the Boozy Bad Boy Brownie Block, our dessert bars, Henchmen cookies, other brownie blocks and Bad Boy Brownie DIY Pack do not contain gelatine or alcohol.

 

 

Ingredients

What kinds of eggs do you use?

We only use fresh locally sourced Victorian free range eggs which we crack fresh each time we bake. Fresh is always best! And yes, there are many bakeries that use frozen or processed eggs that get poured out of a carton or goon bag.

 

Do your desserts contain nuts?

Yes some of them do. All our desserts follow our naming convention where the boys have nuts and the girls don’t. This just makes things a little fun!

 Have Nuts: The Don (Hazelnuts), Bad Boy Brownie (Almonds), Henchmen Cookies (Peanuts), The Kingpin (Macadamias), Boozy Bad Boy Brownie (Almonds), Bad Santa Brownie (Pistachios).

 Do not contain nuts: Mob Wife, The Mistress, Mafia Darling, Black Widow, The Gangsta, DIY Pack.

 While we clean down preparation surfaces with a commercial grade degreaser and sanitiser between batches and minimise cross contamination, we do have nuts stored on site.

 

Do any of your desserts contain raw eggs?

No. All our desserts that contain eggs are cooked/baked.

 

Do you have any low FODMAP desserts?

Yes we do. Our Henchmen Cookies, Mob Wife, Bad Boy Brownies and all our of Brownie Blocks (except our Boozy Bad Boy Brownie) are low FODMAP based on their ingredients. 

Some of our dessert bars contain sweetened condensed milk (SCM) and golden syrup (GS) which may not suit someone on a low FODMAP diet - The Mistress (SCM), The Don (SCM+GS), Mafia Darling (SCM+GS and also thin layer of white chocolate), Black Widow (SCM+GS). Our Boozy Bad Boy Brownie also contains raisins which may be unsuitable for low FODMAP diets.

 

Best Way to Store Desserts

How long will my sweets last for once delivered?

Our dessert bars will last for at least 5 days if they’re stored refrigerated in an air-tight container. That’s if they’re not all eaten on the same day.

Our Henchmen Cookies will last for 10 days when stored refrigerated in an air-tight container. Best stored without anything else in the container as our Henchmen Cookies will absorb moisture from the surroundings. They'll go soft if stored with other desserts/cakes/brownies. 

Our Brownie Blocks will keep for 2 weeks refrigerated in an air-tight container. Brownie Blocks can also be frozen for up to 2 months. Please refresh in the fridge overnight before consuming.

 

Gifts/ Personalised Messages

I am placing an order as a gift. Can you please include a message for me?

Yes we can. We can have any message you’d like included with your order. Please include your message in the “Cart” before checking out on our online store.

 

Special Orders

I love one of your desserts. Can I order it in a slab/cake for a special occasion?

Absolutely. We can make our dessert bars as slabs/cakes for birthdays, anniversaries or any other special occasion. Please give us as much notice as possible so we can plan our production.

 

Can you cut up your dessert bars for me so I can have them served finger food style?

Yes we can. Please give us advance notice for this. We will need to prepare some of our dessert bars in advance as cutting up ready to serve dessert bars might result in the delicate tempered chocolate layers cracking (for our Mafia Darling and Black Widow). If we do not have advance notice, we literally need to wait for the knife edge to melt through the chocolate layer before we can cut each bar. As such, we charge a surcharge for this service as each dessert bar needs to be hand cut with a hot knife which is wiped cleaned before each cut. 

 

I would love to have your desserts at my wedding/engagement/birthday party. Can you cater for this?

Yes we can. Please give us as much notice as possible so we can work this into our production plan as all our desserts are made fresh and contain no preservatives.

 

Walk Ins

Do you have a storefront that I can walk in and buy from?

At present, we offer click and collect so you can order online and pick it up from us in Northcote. Pickups are available from Wednesday to Friday 9am to 1pm. 

In future, we will have dates when you can walk in and buy from us. These are normally announced on Facebook and Instagram so make sure you’re following us so you can stay up to date.

 

Minimum Orders

Is there a minimum order for delivery?

At the moment, we have a $45 minimum order for deliveries to our local suburbs and $65 minimum order the suburbs that are further away from us. For more information, see here

 

Is there a minimum order for Click and Collect?

Yes. The minimum order for click and collect pickups is $22. When we have open days and dedicated walk in times, there will be no minimum order amounts.

 

Deliveries

Do you do same day deliveries?

At the moment, we offer next business day deliveries.

 

Can I book in delivery for a particular time?

At the moment, we do not offer this service. We make best efforts to get all our deliveries delivered between 9am to 5pm. If you’d like to know the ETA, please feel free to give us a call on your delivery day.

 

Do you deliver on weekends?

At the moment, we only deliver from Monday to Friday.

 

I would like an order delivered to suburb XYZ.

Please refer to our Pickup & Delivery Page for more information.

 

Shipping

Do you ship your desserts interstate?

At the moment, we are only able to ship our Brownie Blocks and DIY Packs. We believe that our product needs to reach you the way it was made to - so you have an amazing experience. Currently, this is only possible for our brownie blocks and DIY packs.

 

Who do you use for shipping?

We use Sendle (Metro) and Australia Post (Rural) to ship our orders.

 

Please contact us if you have any other questions.